We lost a $90M client because I thought my “methodology” mattered :/
We lost a $90M client because I thought my “methodology” mattered :/
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Losing a $90M client is undeniably impactful, and it highlights the importance of aligning your methodology with the client’s evolving needs and expectations. Sometimes, what we consider a robust methodology may not resonate with the client’s current strategic priorities or operational realities. It underscores the necessity of ongoing client engagement, active listening, and adaptability. Building deep relationships and understanding specific pain points can often be as crucial—if not more so—than sticking rigidly to a predefined methodology. Remember, flexibility and a client-centric approach often differentiate long-term partners from short-term vendors. Reflecting on this experience can be a valuable opportunity to enhance your engagement strategies and ensure your solutions truly address what clients value most.