Category: smallbusinessuk

Doubled our warehouse space and taxes went up a huge amount. Any way to lessen the impact?

Navigating Increased Warehouse Costs: Strategies for Small Businesses As small business owners, we face numerous challenges, and one of the most significant can be managing operational costs. Recently, our family-run plastering company, which employs fewer than 20 dedicated individuals, encountered a substantial hike in business rates following a significant expansion of our workspace. For years, Read more…

Ecommerce – shipping 50 orders per day with Royal Mail – am I making a mistake?

Navigating E-commerce Shipping: Is My Current Approach with Royal Mail Efficient? Running a small Shopify store, I’ve found success in consistently shipping around 50 orders each day. To streamline this process, I currently use Royal Mail’s Tracked 48 service, which allows me to send items in “Large Letter” envelopes at a cost of £2.70 per Read more…

Small business owners, do you think the general public over estimate the cost of taking card payments?

Unpacking the Myths: The Real Cost of Accepting Card Payments for Small Businesses As a small business owner, have you ever pondered whether the costs associated with card payments are misunderstood by the general public? Let’s explore this prevalent misconception. Scrolling through social media, I’ve noticed a recurring theme: individuals often speculate that businesses face Read more…

Staff member left after taking 3 weeks of holiday he hadn’t accrued. Is there any way to get this money back?

Managing Unused Leave: What to Do When an Employee Exits In the fast-paced world of business, unexpected situations can arise, such as dealing with an employee who leaves after taking a holiday they hadn’t yet earned. This can leave employers wondering if there’s a way to recover the costs associated with those extra days off. Read more…

What is the most ridiculous customer complaint you’ve ever had? And how do you tend to handle them professionally?

Tackling the Most Outlandish Customer Complaints with Professionalism In the world of retail, particularly online retail, handling customer feedback is part of the daily grind. While many complaints are genuine—such as mishandled deliveries or incorrect orders—there’s always the chance of encountering a complaint that makes you raise an eyebrow and chuckle. When my transport business Read more…

How have you handled a partner retiring? Where to start with buying him out?

Navigating the Retirement of a Business Partner: A Guide to Buying Out Shares Entering the phase where your business partner is contemplating retirement can be a pivotal moment in your company’s journey. As a 30-year-old entrepreneur with a business partner who’s approaching retirement at 64 and plans to gradually reduce his workdays over the next Read more…

Are there any non manic business YouTubers out there?

Discovering Level-Headed Business YouTubers: Your Guide to Sensible Content In the vast world of YouTube, finding business channels that maintain a calm and insightful approach amidst the frenzy can be quite challenging. We’ve all encountered those high-energy creators with over-the-top claims and promises of astronomical income, often devoid of any substantial information—let alone a spreadsheet Read more…