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i’ve done paid consults for small business owners & sometimes it feels like i’m their therapist not their strategist

The Unspoken Challenge: Why Business Owners Seek Guidance but Fail to Act

As a consultant specializing in social media strategies for small businesses, I’ve encountered a curious phenomenon: many owners appear to be more in need of emotional support than strategic advice. During my paid consultations, particularly those focused on enhancing their Instagram presence, I often find myself in the role of a therapist rather than a strategic partner.

When business owners approach me, they typically express a desire for increased engagement, broader reach, and overall growth. I genuinely enjoy these sessions and have witnessed remarkable transformations when clients take my recommendations seriously. A commitment to change can truly revolutionize their online presence.

However, the reality is that many do not follow through with the changes we discuss. Even after addressing vital topics such as brand clarity, messaging coherence, content strategies, optimized bios, and audience connection, there often seems to be a disconnect once the consultation concludes.

It’s almost as if they have paid for the opportunity to vent rather than to engage in actionable change—and I can’t help but wonder why this is the case.

Perhaps it’s just my perspective, but if I were running a business, my passion and dedication would compel me to take every measure possible to understand my audience, as they are the lifeblood of my enterprise. So, it leaves me questioning: why invest in professional advice if you’re not inclined to implement it? What causes someone to stop short of fully committing to their growth objectives?

Is this a widespread issue, or am I simply encountering a unique set of circumstances?

Navigating the intricacies of small business growth is no small feat, and recognizing the motivation behind seeking help is crucial. I’d love to hear from others in the industry: have you experienced similar situations, or do you think it’s just a rare occurrence?

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