Enhancing Communication Skills for Public-Facing Professionals: A University-led Initiative on Aphasia Awareness and Strategies
Are you employed or volunteer in a role that involves direct interaction with the public? Whether you work in healthcare, education, customer service, or community engagement, effective communication is essential—especially when supporting individuals with communication challenges such as aphasia.
About the Study
Manchester Metropolitan University’s Speech and Language Therapy department is conducting a focused research project aimed at understanding how educational videos can impact knowledge and confidence in communicating with individuals who have aphasia. Aphasia is a language disorder typically resulting from stroke or brain injury, which can significantly affect an individual’s ability to speak, understand, read, or write.
Purpose and Importance
In many public-facing roles, professionals may encounter clients, patients, or members of the community with aphasia, often without prior specialized training. Enhancing awareness and communication strategies can foster more inclusive, supportive interactions, ultimately improving quality of life for those affected.
What Participation Involves
The study is designed to be quick and straightforward, taking approximately 10 to 15 minutes of your time. Participants will complete a brief multiple-choice questionnaire, watch two short educational videos tailored to improve understanding and communication skills concerning aphasia, and then complete a follow-up questionnaire to assess changes in confidence and knowledge.
How to Get Involved
If you’re interested in contributing to this important research and gaining insights that could benefit your professional interactions, you can participate through this link: https://mmu.eu.qualtrics.com/jfe/form/SV_eRTDJjtjPWOhQd8
Ethical Considerations
The study has received ethical approval from Infonetica, ensuring that participant rights and data confidentiality are upheld.
Acknowledgment
Participation is voluntary, and your contribution can help build a more inclusive approach to communication in public-facing roles.
Thank you for considering this opportunity to enhance communication effectiveness and inclusivity within your professional practice.
Note: This initiative is part of academic research at Manchester Metropolitan University, with permission granted by moderators to share this information.
