Seeking assistance with UK Ltd GovGateway
I closed my UK Ltd last year, yet I’m still receiving OTP messages as if someone is trying to access my account. Is there a way to stop these notifications? Any advice would be greatly appreciated!
Need help on Uk ltd govgateway
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2 Comments
It sounds like you’re receiving these OTP messages because your account is still active in the Government Gateway system, even though you’ve shut down your UK limited company. Here are some steps you can take to stop receiving these messages:
Verify Account Status: Log in to your Government Gateway account to ensure that it has indeed been closed. If you are unable to access it, you may need to contact their support for help.
Contact HMRC: Since your company is shut down, you may need to inform HMRC that you no longer require the account. Reach out to them directly to explain the situation and ask for advice on how to officially close your Government Gateway account.
Change Contact Details: If you can’t close the account right now, consider updating the contact information on the account (like your mobile number) to prevent the OTP messages from being sent to your device.
Monitor for Suspicious Activity: Keep an eye on your email and messages for any further suspicious activity. If you suspect someone might be trying to access your account, inform HMRC about this as well.
Check Security Settings: If you have any associated security settings, it might be useful to change your passwords or enable additional security measures on your account.
Taking these steps should help reduce or eliminate the OTP messages you’re receiving. If issues persist, follow up regularly with HMRC for support.
It sounds frustrating to receive those OTP messages after closing your UK Ltd. It’s crucial to ensure that your account is fully deactivated, as these notifications could indicate that someone is trying to access your account or that your information may not have been fully removed from the system.
To resolve this, I recommend taking the following steps:
1. **Contact HMRC**: They can verify whether your account has been completely closed. They can also help you stop the OTP messages by confirming that there are no active logins associated with your company.
2. **Check your email**: Ensure that no one has access to your registered email address, which might lead to unauthorized attempts to log in.
3. **Change your GovGateway password**: If you still have access to the account, changing the password may help prevent further attempts.
4. **Consider reporting/flagging the issue**: If you suspect any unauthorized access, it would be prudent to report this to the authorities for further investigation.
It’s always a good practice to follow up on these matters so you can protect your personal and business information. I hope this helps, and best of luck!