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Useful staff member asking for a bit too much of a rise – advice appreciated!

Navigating Salary Negotiations: Finding the Right Balance

In the dynamic world of consultancy, balancing employee satisfaction with business profitability can be a challenging task. I recently encountered a situation at my consultancy, which employs about 25 staff members, and I’m hoping to gather insights from fellow industry professionals on how best to approach it.

One of my mid-level employees, who has played a crucial role in our delivery team, is currently earning £51,000. Despite performing adequately, they are now requesting a substantial salary increase of £10,000, pushing their compensation to £61,000. While this employee contributes positively to our projects and works on assignments that generate significant revenue—double their salary, in fact—I’m concerned they may be misjudging their value within the larger framework of our business operations.

It appears they may not fully grasp the complexities involved in securing high-level contracts that allow them to shine in their role. Many of the critical aspects of work acquisition are accomplished by other team members who are instrumental in winning contracts at favorable margins. This employee’s contributions, while valuable, primarily revolve around the execution of projects rather than the critical activity of winning the work itself.

With industry demand for top talent on the rise, there are external recruiters actively proposing compensation levels that exceed the typical industry standards for a mid-level delivery position. Despite their skill set being well-compensated at £51,000, the request for an increase to £61,000 seems inflated and out of sync with their overall impact on our profit margins.

Moreover, if I decide to part ways with this employee, the financial implications could exceed £10,000 in recruitment costs and training for a new hire. This leads me to contemplate whether to accept the higher salary request and continue to “overpay” for their current role or to seek alternative solutions.

I’m reaching out to the community for thoughts on managing salary negotiations effectively in situations like this. How would you recommend addressing similar circumstances? Should I consider broader context about market dynamics or advocate for a more realistic salary expectation? Your insights would be greatly appreciated as I navigate this delicate balance between employee retention and maintaining business health.

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