Evri, previously known as Hermes, has faced scrutiny over its parcel handling efficiency, particularly concerning the percentage of parcels lost. As of my last update, precise figures regarding the percentage of lost parcels are not publicly disclosed by the company, making it challenging to provide an exact rate. However, several reports and customer reviews have historically indicated higher-than-average complaints about delivery issues, including parcels being lost or delayed.
Comparatively, parcel delivery services often aim for a loss percentage that is significantly less than 1% of total deliveries. When these figures climb, customer dissatisfaction naturally increases, influencing the perceived reliability and trust in the company. Evri’s overall performance, like that of any logistics company, can fluctuate due to various factors such as the volume of parcels handled, staffing levels, and logistical challenges, especially during peak periods like the holidays.
For the most precise and updated statistics, one would need to refer to the latest reports or seek statements directly from Evri or relevant consumer protection organizations. Customer reviews and experiences shared online can also provide anecdotal insights into the company’s service reliability.