Understanding Your Website Development Experience: Key Insights and Guidance
Navigating the complexities of web development can be challenging, especially when faced with unforeseen issues after investing significantly in a project. If you’ve recently commissioned a WordPress website and are experiencing frustrations, you’re not alone. Here, we explore common concerns surrounding web development projects, pricing, and maintenance to help you make informed decisions.
Evaluating Costs and Expectations
Investing in a professional website is a substantial commitment. In your case, a payment of approximately £8,000 (around $10,000 USD) for a WordPress site warrants careful consideration of what is included. It’s essential to clarify whether the scope encompasses design, development, content creation, SEO, and ongoing support. When deliverables fall short—such as outdated design, lack of proper content, or unprofessional code—it’s reasonable to question whether the price was justified.
Outsourcing and Project Management
Outsourcing development tasks is common, but transparency is vital. If the project was outsourced without clear communication about the team involved, it can lead to surprises regarding quality and accountability. Extended delays—such as six months of development—are often a red flag, suggesting possible mismanagement or scope creep.
Building the Site Yourself
Taking initiative to build your website, including adding images, text, and configuring layout, reflects resilience and adaptability. While not everyone is a professional developer, modern tools like WordPress, combined with user-friendly page builders, aim to empower non-technical users. However, if the builder is difficult to use or results in a site that’s incompatible with popular page builders, it may indicate subpar implementation or lack of proper setup.
Assessing Developer Communication and Support
Post-project support is critical. If communication after payment becomes unresponsive or dismissive—especially when you seek assistance or clarification—this raises concerns about professionalism and customer service. Transparent, ongoing support is a hallmark of reputable developers.
Pricing for Ongoing Work
Hourly rates for web development vary widely based on experience, location, and scope. Rates around £350 per hour (approximately $450 USD) are generally considered high, especially for small agencies or individual developers. Such pricing might reflect premium services or specialized expertise but can also be indicative of overcharging or attempts to discourage further engagement. It’s advisable to obtain multiple quotes and understand what exactly is included in these rates.
Considering a Fresh Start
Given the current frustrations, some clients opt to rebuild their websites on more manageable, self-hosted platforms like Elementor or
