Launching a Payment Processing Company: A Challenging Yet Rewarding Journey
Starting my own payment processing business was driven by a combination of frustration with the existing industry, a desire to make a meaningful difference, and a passion for cultivating genuine business relationships. As someone with a keen eye for efficiency, I noticed that traditional payment systems often operate with multiple intermediaries and layers of unnecessary overhead. These extra costs inflate fees for merchants, often making payment processing expenses feel akin to extortion or racketeering. Recognizing this, I saw an opportunity to develop a streamlined, cost-effective solution that could benefit businesses by significantly reducing their processing fees.
A Mission to Help Small and Veteran-Owned Businesses
One of my core motivations was the desire to support small and particularly veteran-owned businesses. These enterprises often operate with tight margins and limited resources, so saving money on payment processing can make a substantial difference in their ability to thrive. I set out to offer rates close to wholesale—because I deeply respect their contributions to society—and to provide them with an advantage in a marketplace that frequently exploits their vulnerability. This mission to empower these businesses remains at the heart of my work.
Leveraging Technical Expertise for a More Efficient System
My background as a software engineer proved invaluable in this endeavor. I took on the technical development myself, building everything from the company website to custom onboarding tools and client support management systems. Handling these components internally saved me tens of thousands of dollars in development costs and gave me the flexibility to tailor the platform precisely to my needs. This hands-on approach allowed me to create a lean, efficient operation while maintaining full control over the technological infrastructure, ensuring quality and adaptability.
Building Relationships over Sales Tactics
Beyond the financial benefits, what truly makes this work fulfilling is the opportunity to foster authentic relationships with clients. Many of my collaborators have transitioned from clients to partners—and some have become friends. I believe that business should be conducted honestly, grounded in trust and transparency rather than aggressive sales tactics or manipulative marketing.
In line with this philosophy, I consciously avoid outbound marketing strategies. I do not engage in cold calls, spam emails, or text message campaigns. My clients find me organically through referrals, online searches, and word of mouth—testament to the strength of the relationships I build and the reputation of integrity I strive for.
Sustainable Growth and Values-Driven Success
Although I offer dramatically reduced service fees, my business remains financially viable. The key is steady volume growth—more satisfied
