The Surprising Role of Consultants: Are Business Owners Truly Committed to Growth?
As a consultant for small business owners, I often find my role straddling the line between a strategic advisor and a sounding board. I’ve noticed an intriguing pattern during my paid consultations, particularly those focused on Instagram strategy. Many business owners approach me with aspirations of increased engagement, improved reach, and significant growth. While I find great satisfaction in offering these consultative sessions, there are moments when I feel more like a therapist than a strategist.
During our discussions, I delve into meaningful topics such as brand clarity, messaging, content strategy, bio enhancements, and establishing connections with the audience — the essentials for thriving on platforms like Instagram. For those who implement the insights from our sessions, the results can be transformative. It’s exciting to witness their progress when they genuinely apply the advice.
However, I often encounter a different scenario: some participants leave our consultations and take no action whatsoever. It’s perplexing. After dedicating time and resources to this professional guidance, why would a business owner choose to remain stagnant?
To me, if I were in their position, my investment in business growth would drive me to take every piece of advice seriously. Understanding my customers and innovating my approach would be paramount, as these elements are crucial for financial success.
This leads me to a question I find myself wrestling with after each session: why pay for professional mentorship only to disregard the recommendations? Why engage in discussions about growth while showing little willingness to take actionable steps?
Is this phenomenon a common experience for consultants, or am I simply encountering a unique subset of clients? I’d love to hear perspectives from fellow professionals. How do you navigate similar situations, and what do you think motivates business owners to seek advice without implementing it?
One Comment
Thank you for sharing such an insightful reflection on the dynamics between consultants and small business owners. It’s a reminder that while strategic guidance is vital, genuine commitment from the business owner is equally, if not more, important for true growth.
One aspect to consider is the role of mindset and internal motivation—sometimes owners seek advice out of a desire for reassurance or because they feel stuck, rather than a readiness to change. In these cases, the consultation can serve as a valuable space for reflection, even if immediate action isn’t taken.
To enhance engagement, some consultants incorporate accountability mechanisms, like follow-up sessions or action plans with clear milestones. These can help foster a sense of responsibility and momentum. Additionally, exploring underlying fears—such as fear of failure or change—early in the conversation might uncover barriers to action that aren’t immediately obvious.
Ultimately, aligning expectations from the outset—clarifying what commitment looks like and emphasizing the importance of implementation—can help set a foundation for tangible results. It’s also worth recognizing that sometimes, the most valuable outcome is a clearer understanding of the owner’s true readiness for growth.
Would be interested to hear others’ tips on motivating clients to follow through, and how you balance compassion with accountability in your coaching approach.