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i’ve done paid consults for small business owners & sometimes it feels like i’m their therapist not their strategist

The Surprising Disconnect: Why Some Business Owners Ignore Strategic Advice

As a consultant for small business owners, I often find myself in the position of not just offering strategic advice, but also playing the role of a sounding board for my clients’ frustrations. While I take great pleasure in providing insights into social media strategies—particularly for platforms like Instagram—there’s a notable pattern I’ve observed that leaves me pondering the motivations behind it.

Business owners frequently approach me seeking ways to enhance their engagement, expand their reach, and stimulate growth. Interestingly, many seem genuinely invested in the process; when they take my advice to heart, it can lead to transformative results for their businesses.

However, I’ve encountered numerous cases where clients walk away from our consultations without implementing any of the strategies we discussed. At times, it feels like they paid just to express their concerns, rather than to enact real change.

During our sessions, we delve deeply into crucial areas such as brand clarity, messaging, content strategy, and connecting with their audience. The insights provided are far from superficial; they are substantial and actionable. Yet, after the consultation concludes, many participants do not make any alterations to their approach.

This raises an interesting question: why invest in expert advice if you’re not prepared to act on it? As someone who operates a business myself, I can’t help but feel a sense of urgency and commitment toward making informed decisions that directly affect my success. Understanding customer needs is fundamental because that is where the revenue originates.

So, I find myself pondering this conundrum. Is it a common phenomenon among business owners to seek help yet refrain from embracing change? Or have I simply been encountering an unusual subset of clients?

I invite a discussion on this topic. If you’ve experienced similar situations or have insights into the mindset of business owners when it comes to implementing advice, I would love to hear your thoughts!

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