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i’ve done paid consults for small business owners & sometimes it feels like i’m their therapist not their strategist

The Surprising Dynamics of Business Consultations: When Advice Meets Apathy

In my experience as a consultant for small business owners, I’ve encountered a curious phenomenon. Many individuals reach out for guidance, particularly regarding their Instagram strategies, and while it feels rewarding to assist them, I often find myself serving more as a sounding board than a strategic advisor.

The goals presented by these entrepreneurs are typically straightforward: they desire greater engagement, improved reach, and, ultimately, growth for their businesses. It’s a challenge I genuinely enjoy tackling, particularly when clients embrace constructive feedback and take tangible steps to implement changes. When they do, the transformation can be remarkable.

However, I’m struck by a recurring situation where many clients seem to disregard the strategies we discuss. Despite diving into substantial topics—like brand clarity, messaging, content strategy, profile enhancements, and connecting with the target audience—there’s often little change afterward. It sometimes feels as though they’ve invested in the conversation merely to express their frustrations, rather than to enact meaningful change.

This leads me to wonder: Why do some business owners seek out professional help and yet fail to apply the advice they receive? I find it perplexing, as my philosophy is that if I were in their shoes, running a business, I would have a deep, personal investment and strive to comprehend my customers fully—after all, they are the lifeblood of any enterprise.

So this raises an intriguing question: Is this behavior common among business owners, or am I simply encountering a unique subset that doesn’t follow through? It’s a topic worth exploring, and I’d love to hear insights from fellow professionals and entrepreneurs about their experiences. Why do we sometimes pay for knowledge and not capitalize on it?

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