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i’ve done paid consults for small business owners & sometimes it feels like i’m their therapist not their strategist

Understanding the Disconnect: Why Do Business Owners Seek Help but Not Implement It?

As a consultant specializing in social media strategy, particularly Instagram, I’ve had the opportunity to work with numerous small business owners. It’s an experience I cherish, as I genuinely thrive on helping others enhance their online presence. However, I’ve noticed an intriguing pattern during these consultations—I often feel more like a therapist than a strategist.

When clients reach out for guidance, their requests typically revolve around increasing engagement, improving reach, and driving growth. These are not only common aspirations but also areas where I can provide valuable insight. Some clients take my recommendations to heart, leading to significant transformations in their business practices. For those individuals, implementing change is a true game-changer.

Yet, a considerable number of clients seem to walk away without making any alterations whatsoever. It mystifies me.

Our discussions delve deep into crucial aspects of their brand, such as establishing brand clarity, refining messaging, optimizing content flow, updating bios, and connecting authentically with their audience. We cover meaningful, actionable advice. However, once the session concludes, many clients continue their usual routines as if nothing happened.

At times, it feels as though they’ve invested in a session merely to vent about their challenges. This leads me to ponder: why would someone seek professional help yet fail to apply the insights they receive?

Perhaps it’s just a difference in mindset. If I were running a business, my commitment would be unparalleled—I would prioritize understanding my customers because, ultimately, their needs are the foundation of my revenue.

So, I put the question out to the wider community: Why do some entrepreneurs invest in guidance only to neglect implementation? Is this a widespread phenomenon, or am I simply attracting those who fall into this pattern?

Engaging with a professional should ideally lead to meaningful change. If you find yourself in a similar situation, I encourage you to consider not only the advice given but also the steps necessary to act on it. After all, growth requires more than just intention; it demands action.

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