Evaluating Internet Providers: AT&T Air vs. Comcast for Quick Service Restaurants
As the owner of multiple quick-service restaurant locations, each utilizing Square POS systems, ensuring a reliable internet connection is crucial for seamless operations. With our current contract with Comcast Business approaching its renewal date, it’s an opportune time to explore other viable internet solutions, especially in areas where fiber optics have yet to arrive.
One alternative on the table is AT&T Air for Business. But how does it stack up against Comcast in terms of reliability and overall performance? Gathering insights and experiences from fellow business owners who have navigated a similar decision would be invaluable in making an informed choice.
If you’ve had experience with either service, particularly in a business setting where POS systems are integral, your feedback could significantly benefit others in similar situations.
One Comment
Great insights! From my experience, the key factors to consider when evaluating internet providers for quick-service restaurants are not just speed but also reliability and uptime—since any downtime directly impacts sales and customer experience. Comcast often offers robust options with widespread coverage and proven performance in many areas, but some businesses have reported occasional outages, especially during peak hours or adverse weather.
On the other hand, AT&T Air for Business can be an intriguing alternative, particularly in regions where fiber isn’t available. Its fixed wireless technology can deliver adequate speeds for POS systems and customer Wi-Fi, but it may be more susceptible to weather-related disruptions. I recommend conducting a thorough proof-of-concept test or pilot program if possible, to assess stability during your peak hours.
Additionally, consider the provider’s support responsiveness and SLA agreements tailored for business-critical operations. Sometimes, paying a slightly higher rate for a managed service with prioritized support can save a lot of headaches down the line. Ultimately, a mixed approach—such as having a primary fiber or wired connection supplemented by a reliable wireless backup—can provide added resilience.
Would be interested to hear others’ real-world experiences, especially in medium-sized restaurant environments. Thanks for raising this important topic!